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Not just another plumber

Most plumbers attempt to out-claim their competitors; “fast service…24 hour… 24/7… outstanding… expert… guaranteed” and so on. In the case of Park Lane plumbing we chose to make the most of their long record of working in high rise buildings in Toronto.

Look at the skyline in Toronto and you see condominiums popping up everywhere. Plumbing in condos requires a specialized set of skills so we positioned Park Lane as different from other plumbers – and superior: “Toronto’s leaders in condominium plumbing.”

The strategic positioning of the company and design that communicates the corporate essence results in a site that is distinctive and emotionally appealing. Emotional appeal is the soul of effective brand building and a functional, easy-to-use site turns the good feelings into sales.

Park Lane Plumbing is a family run company – by the Covellis. We wanted to capture their pride in the business and make the most of their awesome customer reviews online. The resulting website helps Park Lane stand out from all other plumbers.

Advertising that’s good for the agency but not the brand

The high profile advertising agency Crispin Porter + Bogusky has parted ways with Burger King after seven years. Over that period CP + B have created advertisements that have been edgy and burger king subservient chickencreative including, “Whopper virgins” and “Subservient Chicken,” which was one of the first mainstream online campaigns to go viral. Adweek lists fifteen of their best campaigns, all of which are noteworthy and were the subject of much chatter by marketing industry commentators. 

So what went wrong? Find out in our brand strategy and communications blog.

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